Resume

Product Design Leader · Emerson, NJ · jkoesterich@gmail.com

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Experience
Senior Manager, Product Design
Mar 2025 – Present
PitchBook · New York, NY
  • Partner with domain leads across the Credit, Funds, Market Analysis, and Index business units to scope initiatives, plan resourcing, and align design priorities.
  • Own AI-in-Design for the Product Design team as part of PitchBook’s broader AI transformation, leading strategy, tool evaluation, and workflow adoption.
  • Established a strong design presence in NY and developed a high-performing team by hiring senior talent, mentoring designers, and guiding complex role transitions.
Director, Product Design
Jan 2022 – Oct 2024
Madhive · New York, NY
  • Scaled design operations to support company growth from 200 to 500+ employees.
  • Enabled $500M+ media spend across 12,000+ campaigns by streamlining workflows and enhancing product quality.
  • Improved daily user engagement by 3.3% and enhanced product consistency by leading design system initiatives.
  • Supported a $300M Goldman Sachs investment by aligning design strategy with business goals.
Manager, Product Design
Jul 2021 – Dec 2022
Madhive · New York, NY
  • Built and scaled a multidisciplinary design team supporting key product areas.
  • Developed onboarding, critique, and QA processes to improve alignment and velocity.
  • Embedded designers into cross-functional squads and introduced risk-identification practices during planning.
Founding Product Designer
Oct 2017 – Jun 2021
Madhive · New York, NY
  • Defined early product vision and UX strategy, collaborating with front-end engineering and client services for MVP delivery.
  • Built scalable design foundations and led hiring of the design team.
  • Championed UX research practices, reporting directly to the CPO as design matured.
Lead Product Designer
Oct 2015 – Jun 2017
Informed Repricer
  • Increased MRR by 15% and improved retention/LTV for 5,000+ Amazon sellers.
  • Led a team of UX designers and researchers; established design systems and pattern libraries.
  • Leveraged customer data to inform product decisions and reduce churn.
Founding Product Designer
Sep 2013 – Oct 2015
Informed Repricer
  • Designed a B2B repricing platform for Amazon sellers; embedded user research into agile workflows.
  • Established foundational UX practices and mentored mid-level designers.
UX Designer
Jan 2010 – Apr 2013
SecondMarket (acquired by Nasdaq)
  • Supported $500M+ in private equity transactions on the largest PE marketplace at the time.
  • Collaborated cross-functionally in an Agile SCRUM environment; created HTML prototypes and conducted usability testing.
  • Developed and maintained a pattern library to drive product consistency.
Skills
Design Leadership & Strategy
Team Management · Hiring & Onboarding · Design Operations · Mentorship · OKR Development · Design System Governance · Stakeholder Management · Design Strategy
User Experience & Product Design
User-Centered Design · Design Thinking · Design Systems · Prototyping · User Research · Usability Testing · A/B Testing · Accessibility
Technical & Collaboration
Figma · Fullstory · Heap · Dovetail · Sprig · HTML/CSS · Agile/Scrum · AI-Augmented Design · Prompt Engineering · AI Workflow Automation
Business Impact
Growth Design · Digital Transformation · Revenue Growth · Customer Experience · Performance Optimization · Team Scaling · Process Improvement
Professional Development
Leadership & Strategy
Nielsen Norman Group: UX Management Specialty Certificate · Maven: Leader As Coach · Maven: Metrics and Scorecards for Product Teams
Product Management
Pragmatic Institute: PMC Level I · Scaled Agile: SAFe 5 Product Owner/PM · Scrum Alliance: Certified Scrum Master
UX Specialization
Nielsen Norman Group: UX Certificate · Interaction Design Foundation: UX Management: Strategy and Tactics
Education
Bachelor of Fine Arts, Graphic Design
State University of New York at Oswego
Associate of Science, Graphic Design
Art Institute of Las Vegas